The Intuitive Way for Voice-over-IP
Embedded with Vitelix' Phone, ChatPhone is a telephone receiver enabling PC users to intuitively place and receive high-quality Voice-over-IP (VoIP) calls. With its patent-pending Multipoint Phone Architecture (ZMPA) and user-friendly operation, ChatPhone is the natural end-user solution for the emerging VoIP market.
Transforms the PC into a Smart VoIP Telephony System
Call recording on PC __ supports voicemail and call recording for
Voice-controlled PC __ enhances speech recognition software for
Web browsing, VoIP dialing and games.
Integration with software __ includes MS Outlook, Messenger and NetMeeting to support work collaboration.
Achieved by patent-pending, ZMPA™-controlled, adaptive echo cancellation and low IP latency algorithms.
The combination of an affordable, solution with a basic phone handset results in low manufacturing costs that enable mass- market distribution.
Ease of Use
True "Plug-and-Play" Connectivity __ ChatPhone plugs into the standard PC's USB port; Windows 98/2000/ME automatically launches the required drivers. No software/sound card installation is required.
Preserves users' habits __ relies on familiar calling patterns.
Vitelix also offers a ChatPhone model equipped with a dialpad for familiar dialing use.
ChatPhone is a solution that caters to both corporate and home environments:
E-Commerce & CRM
"Pick-'n-talk" __ lift the receiver and a call is automatically placed to an online agent/CSR.
Real-time synchronization __ the online agent/CSR and customer view and discuss the same Web page.
Call center control system __ for monitoring and intervening in ongoing calls.
Authentication __ built-in ID codes enable secured billing and one- step purchasing.
Telecommunications VOIP solutions for Business
End-user UnPBX/soft-PBX VOIP solutions __ an advanced, UnPBX- compatible phone that connects to the PC and turns it into a high- quality telephony extension.
Remote employee __ the device enables employees to access their PBX extensions at home over the Internet.