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    Overview > PCNetPhone   > ChatSet     > ChatPhone
    > PC Phone Converger  > VoIP-Enabled STB
    The Intuitive Way for Voice-over-IP

    Embedded with Vitelix' Phone, ChatPhone™ is a telephone receiver enabling PC users to intuitively place and receive high-quality Voice-over-IP (VoIP) calls. With its patent-pending Multipoint Phone Architecture™ (ZMPA™) and user-friendly operation, ChatPhone is the natural end-user solution for the emerging VoIP market.

    Transforms the PC into a Smart VoIP Telephony System

  • Call recording on PC __ supports voicemail and call recording for
         VoIP calls.
  • Voice-controlled PC __ enhances speech recognition software for
          Web browsing, VoIP dialing and games.
  • Integration with software __ includes MS Outlook, Messenger and      NetMeeting to support work collaboration.

    High-Quality VoIP
  • Achieved by patent-pending, ZMPA™-controlled, adaptive echo      cancellation and low IP latency algorithms.

  • The combination of an affordable, solution with a basic      phone handset results in low manufacturing costs that enable mass-     market distribution.

    Ease of Use
  • True "Plug-and-Play" Connectivity __ ChatPhone plugs into the standard      PC's USB port; Windows 98/2000/ME automatically launches the      required drivers. No software/sound card installation is required.
  • Preserves users' habits __ relies on familiar calling patterns.

    Vitelix also offers a ChatPhone model equipped with a dialpad for familiar dialing use.

    ChatPhone is a solution that caters to both corporate and home environments:

    E-Commerce & CRM
  • "Pick-'n-talk" __ lift the receiver and a call is automatically placed to an      online agent/CSR.
  • Real-time synchronization __ the online agent/CSR and customer view      and discuss the same Web page.
  • Call center control system __ for monitoring and intervening in      ongoing calls.
  • Authentication __ built-in ID codes enable secured billing and one-     step purchasing.

    Telecommunications VOIP solutions for Business
  • End-user UnPBX/soft-PBX VOIP solutions __ an advanced, UnPBX-     compatible phone that connects to the PC and turns it into a high-     quality telephony extension.
  • Remote employee __ the device enables employees to access their      PBX extensions at home over the Internet.