Calling Hands-Free on Voice-over-IP
Embedded with Vitelix' Phone, ChatSet is an Internet headset enabling PC users to intuitively place and receive high-quality Voice-over-IP (VoIP) calls. With its patent-pending Multipoint Phone Architecture (ZMPA) and user-friendly operation, ChatSet is the natural end-user solution for the emerging VoIP market.
Transforms the PC into a Smart VoIP Telephony System
Call recording on PC __ supports voicemail and call recording for
Voice-controlled PC __ enhances speech recognition software for Web browsing, VoIP dialing and games.
Integration with software __ includes MS Outlook, Messenger and NetMeeting to support work collaboration.
Achieved by patent-pending, ZMPA™-controlled, adaptive echo cancellation and low IP latency algorithms.
Ease of Use
True "Plug-and-Play" Connectivity __ ChatSet plugs into the standard PC's USB port; Windows 98/2000/ME automatically launches the required drivers. No software/sound card installation is required.
Easy hands-free calling __ relies on familiar headset calling patterns.
The combination of an affordable, solution with a basic phone headset results in low manufacturing costs that enable mass- market distribution.
ChatSet is a solution that caters to both and home environments:
E-Commerce & CRM
"Pick-'n-talk" __ simply press a button and a call is automatically placed to an online agent/CSR.
Real-time synchronization __ the online agent/CSR and customer view and discuss the same Web page.
Call center control system __ for monitoring and intervening in
Authentication __ built-in ID codes enable secured billing and one-
Telecommunications VOIP solutions for Businesses
End-user UnPBX/soft-PBX VOIP solutions __ an advanced, UnPBX- compatible headset that connects to the PC and turns it into a high- quality telephony extension.
Remote employee __ the device enables employees to access their PBX extensions at home over the Internet.